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Frequently
Asked
Questions

  • WHERE IS RIO VISTA & TRIO STORAGE LOCATED?
    We have 2 storage locations in Texas Rio Vista Mini Storage :938 TX-174, Rio Vista, TX 76093 Trio Self Storage: 1000 Highland Rd, Cleburne, TX 76033
  • WHAT ARE THE OFFICE HOURS?
    Office Hours: Monday to Friday - 8:00 AM to 4:00 PM Saturday - Appointment Only Sunday - Closed
  • WHEN ARE RENTAL PAYMENTS DUE?
    The rental due date is the first day of the month. A late fee is enforced if payments are not received by the 6th day of the month. The easiest way to get your payment to us quickly is through your online account.
  • HOW DO I PAY MY STORAGE BILL?
    You can pay your monthly bill online using a debit or credit card in our payment portal. Click the "Pay Rent" tab on our website.
  • WHEN CAN I ACCESS MY BELONGINGS?
    Access your belongings 7 days a week from 6:00am- 9:00pm
  • IS INSURANCE REQUIRED?
    Yes, you are required to have tenant insurance to protect your items. You can use your own insurance or our properties provided insurance when booking a unit.
  • AM I REQUIRED TO STORE LONG-TERM?
    Tenants are never required to store long-term. We offer flexible month-to-month leases.
  • WHAT SECURITY FEATURES DO YOU OFFER?
    24/7 security surveillance camera & secuirty gate
  • DO I NEED TO PROVIDE MY OWN LOCK?
    Yes, you will need to provide your own lock for your unit. Please check with the office to see if we have any available for purchase.
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